Politique d’expédition

Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). You will receive an email notification once your order has been dispatched.

Domestic Shipping (UK)
We currently offer the following shipping options:

• Standard Delivery (Royal Mail 2nd Class): 3–4 business days – £2.99

• Free Standard Delivery on orders over £50

International Shipping
We ship to all regions. Delivery times vary depending on the destination, usually 7–10 working days. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply.

Order Tracking
If you choose a tracked delivery option, you will receive a tracking number by email once your order has been dispatched.

Delays & Lost Parcels
We are not responsible for delays caused by the courier, customs, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us at [your email].

Packaging
All jewelry is carefully packaged to ensure it arrives safely. Blind box products are sealed and shipped in protective packaging.

Questions
If you have any questions regarding shipping, please contact us at:
chanceandcharm2025@gmail.com