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2400 Unit, 180 Sherlock St, Birmingham B5 7EH

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Why chance&charm Jewellery?

At Chance & Charm, every piece is more than just jewellery. It’s a little spark of surprise and meaning. We design each item to capture both elegance and emotion, bringing luxury quality at an affordable price. Whether it’s a gift or a treat for yourself, our jewellery blind boxes turn every moment into a discovery, because every choice reveals a charm that’s uniquely yours.

Why would I buy jewellery blindbox instead of single items?

Buying a jewellery blind box is all about the excitement of surprise. Instead of choosing a single item, you get a moment of mystery, fun, and discovery. Every box offers great value, collectable designs, and the chance to receive rare pieces — all beautifully packaged. It turns jewellery shopping into an experience, not just a purchase.

What material is your jewellery made of?

Our jewellery is crafted using a range of high-quality materials. Depending on the design, your piece may include:

  • Brass with gold plating
  • Brass with silver plating
  • Cubic zirconia stones
  • Glass crystal / Art glass
  • Imitation pearls
  • Gemstones
  • Epoxy coating
  • Resin elements

Every piece is carefully selected to deliver beautiful shine, long-lasting wear, and a comfortable experience. Materials may vary by product, so please check individual product pages for specific details.

What items are returnable?

We only accept free returns when you buy our jewellery individually. Not jewellery from our blindbox.  

•  Within 14 days from receipt of package
  •  In unused and resellable condition
  •  In the original packaging with all the tags intact

Don't be shy, say Hello!

If you need help with your order, our Help Centre is the best place to start. Can’t find what you’re looking for? Our friendly Chance & Charm team is always happy to assist, just reach out through our Contact page. And if you’d like a little daily sparkle, come join us on Instagram, Facebook, TikTok to explore our latest jewellery drops, styling inspiration, and #ChanceAndCharm moments.

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Chance&Charm

About us

Shop

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Earrings

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Visit

2400 UNIT, 180 SHERLOCK ST, BIRMINGHAM B5 7EH

 

chanceandcharm2025@gmail.com

Company
About
Shop

Rings

Bracelets

Earrings

Necklaces

Help
Customer Service
Returns & Exchanges
FAQs
Contact Us
Visit

2400 Unit 180 Sherlock St, Birmingham B5 7EH

Title

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